| HERE'S WHAT CUSTOMERS HAVE TO SAY ABOUT RADAR DIRECT "Hello Graham, I would just like to say a BIG Thank you for your Great service and quick response when dealing with me, and the theft of my Bel Detector. Your service and customer care is second to none and its much appreciated! I was blowen away when you rang me to say that my detector was going to be replaced under warrenty, you have really gone the extra mile, Thank you. It was also a very nice touch to find the latest copy of the "Auto Car" magazine in with the new Detector. I am very impressed with the Bel Sti-XR detector, its one of the best detectors I have ever had, and I have had the Valentine one. I find the Bell STi picks up mobile speed cameras at a far greater distance than the V1 ever did, I have had my Bell go off at about 600m before the mobile camera which I think is great. I look forward to continued business with you in the years to come and, as I have been will continue to recommend you to friends etc. " Evert Grul | Huntly | 09/10/07 Email "Just a quick note to express my sincere appreciation at how you handled a recent service request on my Bell RX65 radar detector. I was very pleasantly surprised to receive a brand new unit even though my unit was over 2 years old. It is indeed nice to know there are still companies out there that stand behind their products, and I will be recommending your company to everyone I discuss radar detection with. Just as a matter of interest the new unit far outperforms the old units levels of detection so I am more than happy!" George Taylor | Managing Director | Anthony Preston Ltd - 22/01/07 Email "Being a first time buyer of a Radar Detector I found myself rather clueless and with many concerning questions that I wanted cleared up before passing on a large amount of my hard earnt money to any old shop. After talking to many people I was soon given your number and told you would be of help, which turned out to be an understatement! I would like to personally thank you for answering all of my annoying questions and in the end saving me from wasting money on junk that the average person shopping for a radar would see as a good buy! You are truly a walking radar library full of all the right knowledge and I know if anyone asks me about radars and where to go in the future your number will be the only one I give out. Spending the extra money on quality hurts the bank now but will pay off very quickly on the open road and it also gives me peace of mind that you only sell quality products and you back them with a great warranty and availability of spare parts." Matthew Young - 20/09/06 Email "Just a note to thank both of you at Radar Direct and Whistler for your superb after sales service and attention to the technical hitch I had with my Cruisader detector. Your unhesitant quick resolve of the problem was greatly appreciated. It’s all systems ‘go’ now." Tony Doms - 18/09/06 Email "Further to our liaison a couple of months ago regarding some issues I had experienced with the Whistler Radar Detector, I would just like to pass on to you my appreciation for the way you handled our concern by providing a candid response (clear acknowledgment regarding what was a documented identified issue) combined with options to provide a mutually amicable remedy. I can confirm that the remedy has been most successful and I have experienced great results with the replacement unit. A credit to yourself & Radar Direct Ltd. Thanks again." Malcolm Smith | National Service Manager | Kia Motors New Zealand - Email 10/07/06 "The replacement Navman Cig Plug has arrived. Thank you again for all your help and good service" Roger Wilson - Email 17/10/05 "Since my debacle with dealing with a V1 Importer in Auckland,.... they told me to sell my V1 on Trade Me that I had purchased from them in Christmas 2004 because of the problems with POP technology claiming it would be cheaper than paying to freight the unit back to Australia and then have them send it back to the States ( So much for their 12mth warranty) I started communication with Radar Direct over the problem with my Valentine One. I found Radar Direct to be very honourable and professional and have no doubt In recommending his company to anyone, and will support them in the future. They fixed the problem!" Paul - 27/9/05 Letter On File “Hi Team Radar Direct. I have now been operating a V1 for 18mths which I purchased from your Wellington store. This unit Is flawless and your recommendation was true to it’s word” Matt Story 11/8/05 email letter on file "I recently had a problem with my Bel Radar Detector. Your Lower Hutt service in attending to the problem was simply superb" Richard Watson. 27/5/05 letter on file “As you know I fell for a cheap parallel importer price. What a total disaster. The unit was hopeless and in desperation and a seriously angry wife I contacted you at Radar Direct. Graeme your Company knows Valentine One inside and out. Your the best. Thanks for all your help” Grant Andrew 24/2/05 email letter on file “After buying a radar detector through a Parallel Importer what should have been a straight forward warranty repair turned into a nasty, unsatisfactory, unprofessional and un-business like affair. After not responding to emails and phone calls, a wasted and lengthy Journey to their store I made a plea for help to Radar direct. Not only did they resolve the problem but were highly professional to deal with.” Alan Sutton – Schofield Holden 10/12/04 letter on file "I sent my Beltronics detector back for repair when the speaker failed, They did not fix it, they replaced it. That was more than I ever expected" Mark Van Turnhout. Dunedin "The package arrived today (Tues 27/9/05) as you said it would. Thank you very much for your excellent service and follow up." Tony Doms |